Shipping policy

Domestic Shipping Rates and Estimates】

$7.95 (flat rate) per order. (Australian Standard : 2 to 14 business days )

All orders are processed within 1 to 3 business days after receiving your order confirmation email (excluding weekends and holidays). You will receive a confirmation email with your tracking details once your order is shipped.

 Shipping FREE Australia wide delivery for any order over $100.

【COVID-19 UPDATE 】

Delivery times by couriers may be impacted due to the ever-changing situation COVID-19 presents. Please use the tracking numbers to monitor the progress of your delivery. We will always ensure to process all orders as quickly as possible however, we ask all our customers, depending on the destination of your order, please allow an extra 2-5 working days.

【IN-STORE-PICKUP】 

You can skip the shipping fees with free local pickup at our store :

Rainforest Gift  Shop112-114, 54-60 Abbott St. Night Markets Cairns Qld 4870.

Our in-store pickup hours are 5:00 pm – 9:00 pm every nights. If these times do not suit, please send us an email and we will try and accommodate your needs. Please have your order confirmation email with you when you come.

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.

【INTERNATIONAL SHIPPING】

We currently do not offer international shipping. If you are a customer living in Japan please go to Japanese website www.rainforestgift.com